IT Department: Internal, Outsourced, or Hybrid. Which is best?

Research has shown that technology budgets are allocated for activities that keep the infrastructure running. Efficiency and improvements are considered less important than up-time. We firmly invest ourselves in keeping systems running optimally through proactive monitoring.

Because of our proactive approach, we keep issues at bay before your business could be affected, keeping infrastructure up and running providing efficiencies and improvements positively affecting the bottom line.

Internal: Is having an Internal IT Department the best option for your business?

Outsourcing: Is outsourcing a better solution?

Hybrid: Perhaps a hybrid, augmenting your Internal IT department on an as-needed basis?

It’s no secret that IT departments are being asked to do more with fewer resources. 

Perhaps having an Internal IT department makes the most sense for your business, as long as your support is proactive. Gone are the days of reactive support however; waiting for something to break is not smart business. There’s no excuse with technology integrated into daily business operations when technology resources are plentiful and you have a staff of diversely trained engineers.

Don’t like the after-hours or weekend calls, there seem to be limited resources, or you have projects that fall outside the scope of your daily capacity? Outsourcing provides access to additional resources and the cost is usually less. The latest tools are employed on your behalf, and you’re able to budget your IT expenditures with Flat-Fee IT costs. Capital costs are replaced with Operational for lots of businesses, and they are enabled to get out of purchasing and replacing hardware and software by taking advantage of Hardware-as-a-Service Software-as-a-Service programs. Keeping up with licensing and inventory is also a thing of the past as these services are outsourced.

Sometimes companies have IT Managers that are overwhelmed and appreciate the availability of being able to outsource functions, but not the entire operation. Help desk can be outsourced and everything else maintained in-house, or help desk can stay in-house and projects are outsourced. Regardless of the situation at hand, an outsourced solution is available while maintaining control.

neteffect technologies works with businesses to determine how best to add expertise without adding head count. Call us today at 704-688-7156.