managed service providers - co-managed it

Don’t Go at IT Alone: The Benefits of Managed IT & Co-Managed IT Services

Business today creates an overwhelming environment for in-house IT departments who are already trying to respond to continual requests, stay in front of 0 day cyber security threats, and manage day-to-day hardware malfunctions and misconfigurations. A vicious cycle results: the IT department faces a lack of time and resources to keep up-to-date with these advancing […]
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Comparing (Reactive) Break-Fix to Proactive IT Managed Services

Compare these two scenarios to see which model works best for your business: Break-Fix (Reactive) – Issue/problem arises Contact support provider and report the issue Support engineer most likely attempts the initial repair remotely – if unable to resolve – or the nature of the issue requires hands-on support – engineer is dispatched to your […]
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