managed IT - desktop management
Get All of the Advantages of Big Business With Our Managed IT Services

Managed IT Services

Most small and medium-sized businesses don’t have the resources, budget, and expertise to hire the in-house IT talent they need to be proactive about their network security and mitigate threats. Yet, these smaller businesses are more at risk than ever for cyberattacks.

The time it takes to get 100% back up and running after an attack or system failure can be painful, particularly for companies who don’t have managed IT services. Often, you end up sitting around waiting for things to be fixed, thinking about the cost that wasn’t budgeted, the employees who can’t work, and the customers who are frustrated.

Fortunately, there’s a better approach to handling IT issues and emergencies such as these—by taking a proactive approach to your technology.

Proactive IT Services to Help You Reduce Costs, Increase Profits, and Mitigate Risk

Our managed IT services at neteffect technologies offer companies a comprehensive solution for supporting and managing the health of their entire network.

Everything functions properly and stays protected and secure against threats and disasters with our support plans. With a combination of tools, we monitor, manage, and historically track key performance metrics, allowing us to recommend and provide data-backed network enhancements.

With our netCare managed services, you can customize your IT services based on your business’ needs and budgetary requirements. We can fully manage any aspect of your IT support. Below is a sampling of some of the offerings we focus on.

Desktop Management

Support your users, their PCs, and peripheral devices such as smartphones, tablets, scanners, and printers.

Server Management

Ensure day-to-day operations of your servers to take advantage of maximum uptime, security, and efficient operations.

Network Management

Protect your business’ infrastructure, including routers, switches, firewalls, and standard networking equipment, by having us monitor, maintain, and manage them like the rest of your network.

CTO (Chief Technology Officer)

Our CTO services give you expert guidance on your technology decisions. A dedicated team will provide you with strategic growth plans, project management, and input on almost any IT issue.

IT managed services work perfectly for companies that do not have an on-staff IT department and those that need additional support. We help you customize your services to reduce IT costs and downtime.

Benefits of Managed IT Solutions

Your IT infrastructure is the backbone of your business. It affects not only your organization’s efficiency and security but also your bottom line. If your staff is spending as much—or more—time dealing with IT issues as they are growing your business, you are probably losing money.

By taking advantage of managed IT services, you see benefits such as:

Proactive Support

Maintenance of antivirus software, security patches, and updates to protect against costly downtime and lost data as a result of security breaches.

24/7 Monitoring

24/7 monitoring and management to support continual uptime.

Guaranteed Response Times

Guaranteed response times to give you confidence that any problems will be addressed promptly.

Predictable IT Support Costs

Predictable IT support costs to help you budget accurately.

Free Up Key Personnel

Key IT personnel can focus on strategic projects instead of basic systems support and maintenance.

Why Choose neteffect technologies?

For more than 30 years, our clients continue to appreciate our expertise and ability to support their department’s technology output. We proudly provide IT support with exemplary service, commitment, and efficient results.

Since our inception in 1991, neteffect technologies has considered it our responsibility to provide small and medium-sized businesses access to the latest and most innovative technologies that have been traditionally accessible only to larger organizations.

Our team will respond to any situation or obstacle. We dispatch field engineers quickly to get issues resolved. But more importantly, our professionals can help you with testing your systems to ensure we avoid the pitfalls of being in a reactive instead of a proactive state.

By leveraging automation, we maintain our quality in the field, interfacing with your team, reporting on performance, and managing the partnership.

Businessman working on laptop and looking at desktop computer monitor. Male professional sitting at his office desk and working on new software program.
Help Desk
Help desk services offer your company a rapid, knowledgeable, cost-effective way to answer IT questions and solve problems. Users can quickly reach out to the pool of talented engineers available on neteffect technologies’ help desk rather than waiting for a specific engineer to answer questions and fix problems. A help desk ticket is generated for each report, providing users with an easy way to check on and track the status of their issues. By analyzing help desk reports, neteffect technologies can review company history logs, identify repetitive issues, and recommend solutions to persistent problems as part of our managed IT services.

Frequently Asked Questions

Why should my business consider managed IT services?

Managed IT services offer numerous benefits, including enhanced IT performance, increased security, reduced downtime, access to expert IT support, cost savings, and the ability to focus on core business activities.

How can managed IT services improve my business’s cybersecurity?

Our managed IT services include robust cybersecurity measures, such as proactive threat detection, security patches, firewall management, and employee training. These ensure your organization remains protected from cyber threats.

Are managed IT services cost-effective for my business?

Managed IT services are designed to provide cost savings in the long run. By outsourcing your IT management, you avoid the costs of hiring and training an in-house IT team while gaining access to advanced technologies and expertise.