Business Phone Systems
Today’s telephone systems are built to enhance your company’s communications and give you better control over them. Whether your business utilizes an on-premises telephone system or you have a hosted voice-over-IP (VoIP), you won’t risk missing an important call with our business telecom solutions.
neteffect technologies works with leading telephone vendors to ensure our clients have access to the best, most reliable technology on the market. Our experienced and knowledgeable staff can assess your needs and match your organization to the right business communication solutions to keep you connected.
Your Ideal Business Telecom Solution
Your phone system should work for your business, not the other way around. Whether you’re in the office, on the road, at home, or practically anywhere else, your business telecom solutions should provide:
- The ability to move from desk to desk and take calls without involving the IT or telecom department.
- Call transfer capability to satellite offices or home-based workers as easily as if they were in the office next door.
- Voicemails delivered to your email to retrieve, archive, or forward anywhere, anytime.
- The ability to automate access to your contacts with desktop call control options or custom integration with your CRM applications.
neteffect technologies can help you decide on the business phone systems that make the most sense for your particular needs.
Call Center Solutions
Our call center solutions at neteffect technologies provide everything from call routing to multi-media call center needs. Comprehensive tracking and reporting services proactively identify KPIs, helping improve business efficiencies and turning the call center into a profit center. Our engineers work with your team to assess your company’s needs and provide the right services as your company scales.
Hosted VoIP Phone Service
Hosted Voice over IP (VoIP) utilizes your network to provide voice services. One practical benefit of this feature is that it can drastically cut your organization’s phone bill and upfront hardware expenses.
Another benefit is that, since the telephone services are delivered as a service, you can deploy exactly the feature and application set your business requires and not waste money on a setup with features you don’t need or use.
Whether you have complex configurations with advanced call routing requirements or your business has basic telecom needs, hosted VoIP enables your organization to easily access many of the technology features large enterprises enjoy at an affordable cost.
On-Premises Phone Systems
For companies that need complex integrations of door boxes, key strikes, paging, and other peripheral devices, on-premises systems may still provide the most affordable solutions for your needs.
Because on-premises telephone systems are housed locally at your office, you gain 100% control over configurations on your equipment. There are many reasons to consider on-premises as a viable option.
Most on-premises systems require you to purchase equipment. Still, depending on the size of your organization, on-premises may be more cost-effective than hosted solutions when you factor in the monthly fees over time. It’s not uncommon for organizations with more than 15 staff members to find that on-premises systems are a better value than hosted VoIP.
If you’re interested in an on-premises telecom system but are concerned about the high capital investment, you may find leasing or Hardware-as-a-Service (HaaS) a smart option. With HaaS, your hardware is updated regularly, ensuring that your telecom system is never outdated.
SIP Trunking Services
SIP trunking, a type of VoIP system, enables your business to reduce telecommunication costs by taking advantage of a “virtual” telephone line instead of physical wires and utilizes your data line for phone services.
With SIP trunking, you can easily move your telecom services when you change business locations. All you need is an internet connection and you can keep your phone numbers regardless of where you move.
SIP trunking saves businesses money by eliminating the need for local public switched telephone network (PSTN) gateways, ISDN basic rate interfaces (BRIs), and primary rate interfaces (PRIs).
Internet and Carrier Services
neteffect technologies partners with all the major internet and carrier service providers, making us your one-stop shop for connectivity. We analyze your unique needs and help you find the best solution for your organization.
Whether you’re a one-person office or a large company with multiple locations, our access to a wide array of carriers helps us work closely with you to identify the most appropriate solutions for your business. We work with carriers such as Windstream, Spirit, Century Link, Spectrum, and AT&T.
Employee Mobility
Today’s business phone systems aren’t what they used to be even a decade ago. Modern telecom systems consist of dynamic technology that can reach your staff anywhere on the multitude of devices they use every day on a single phone number.
Whether you have salespeople working remotely, fieldworkers at customer locations, teleworkers in home offices, or office staff, they won’t miss critical business calls no matter where they are located or whatever device they are using, even their own smartphones.
We offer innovative options for call routing, including:
- Fully functioning mobile extensions (cell phone to PBX).
- Ring multiple stations or phones in a series or sequence.
- Use Find Me/Follow Me features with simultaneous rings to multiple destinations.
- Transfer calls received on a mobile device back to your office phone with the touch of a button.
Phone systems of the past, which kept your employees locked at their desks waiting for important phone calls, can compromise productivity, effectiveness, mobility, and competitiveness in today’s business market. neteffect technologies can help you design the system that makes the most sense for your particular business environment to support your objectives and proficiency.
Microsoft Teams
Microsoft Teams offers an abundance of features that boost productivity and make collaboration easy.
For instance, up to 250 people can join an impromptu Teams conference. Plus, Microsoft Teams’ price tag is among the most affordable in the industry. Microsoft Teams operates on all devices, from your desktop to your smartphone, making it easy for users to link up and communicate with each other to ensure business gets done.
Microsoft Teams is easy to install, and the learning curve is minimal since it integrates with Office 365 and products that most people are familiar with regarding its operation. The whole idea behind Microsoft Teams and Office 365 is to ensure your communications are unified, helping support your business in achieving its goals even more.
Get in Touch to Start Designing Your Telecom System
Whether you operate a 24/7 call center or want to incorporate remote-based employees into your network, neteffect technologies has the telecom solution for you to ensure every call comes through loud and clear.
We can proactively maintain your system, provide detailed reporting, 24/7 monitoring, and customer support solutions. Lack of connectivity results in lack of business. Call us today to get started with your business phone systems.