More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact neteffect technologies LLC […]
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Powering the Franchise Business Model with Azure

The franchise business is one of the most competitive industries in the world. So, when BroadPeak Technologies decided to scale up their e-commerce franchise ecosystem, they knew they couldn’t afford a disruption to business. They selected Microsoft Azure for its efficiency, reliability, and scalability, and were able to migrate their critical workloads to the cloud […]
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Glassybaby Empowers Firstline Workers with Intuitive Microsoft Office 365 Scheduling

Glassybaby is a business born out of hope by a founder who survived cancer. The company wrestled with managing retail shift scheduling until they finally overcame their challenges with intuitive Microsoft Office 365 scheduling. By collaborating on scheduling in real time from anywhere at the touch of a button, the company’s first-line workers and managers […]
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GDPR Compliance – How Microsoft Meets Your Needs

GDPR compliance can be tricky. That’s why we’re committed to helping you find the tools to make the job a little easier. Think you need a large legal team? Microsoft will provide the contractual guarantees you need under the GDPR, making your job a lot less complicated. Less work for you on GDPR means your […]
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Managing GDPR with Microsoft Services, including Data Log Exports and the Right to be Forgotten

GDPR is just the beginning; digital regulations will continue to change. It’s nice to have an IT platform and cloud services provider that helps keep you up to date with the latest changes in regulatory compliance. Microsoft 365 is constantly being updated and provides trusted support and functionality that thousands of businesses rely on. If […]
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Why some CIOs are walking, not running, to the cloud

Whether shifting your entire organization to the cloud in one fell swoop or transitioning a piece of your business over time it’s a decision every business is going to have to make. Luckily, no matter what route you take there’s a cloud services platform that can help you every step of the way. Azure cloud […]
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