netcare remote

From time to time, we will need to remotely access your computer to provide support.

Our secure netcare remote portal gives neteffect technologies’ highly trained engineers a secure connection to help diagnose and repair computer problems.

  • Ensure that an engineer has directed you to this link.
  • The engineer will either email you a link ¬†or provide you with a support key to join your session.
  • You will be prompted to allow a neteffect engineer to provide remote asistance. Click yes on the popup box when it displays on your screen.
  • Unless your organization has a maintenance contract with neteffect technologies, support time is billable.
  • The helpdesk contact number is 704.688.7168

To access Remote support, please provide the code given to you by one of our engineers

 

Contact neteffect technologies today to learn how we can help your business leverage technology. Call 704.688.7170.

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