IT Services

Charlotte IT Services

neteffect technologies provides reliable, practical, and effective IT services to local, regional, and national businesses based out of the Charlotte, NC area. Our capabilities include:

Whether you need a team to provide ongoing IT support or a skilled set of hands on a one-time IT project, our professional, knowledgeable technology experts are available to assist your business promptly and efficiently. Learn more about us.

Let’s get started on finding solutions to your IT challenges. Talk with one of our IT experts about how neteffect technologies can transform your organization by calling 704-688-7170. Allow us to use our proven methodologies to find solutions tailored to fit your business’s needs. Our focus is using technology to increase bottom line.

3 Questions to Ask When Evaluating Managed Security Service Providers (MSSPs)

Written by neteffect technologies. Posted in Uncategorized

3 Questions to Ask When Evaluating Managed Security Service Providers (MSSPs)

With the uptick in phishing attacks, ransomware and headline-grabbing data breaches, many SMBs (small and midsize businesses) are realizing they simply can’t handle security on their own. Instead, they are looking to MSSPs to provide the security expertise, technology and staffing they lack, a trend that’s fueling the growth of the worldwide MSSP market from $14.3 billion in 2014 to nearly $32 billion in 2019 (a CAGR of 17.3%).

It’s no wonder. As more organizations leverage mobile technology, the cloud and Internet of Things (IoT), they also face an ever-growing wave of more sophisticated attacks as internal IT staff and capabilities are stretched to the breaking point. This is why many SMBs are increasingly looking to MSSPs for:

  • Security expertise: Security isn’t a part-time job. With sensitive corporate data residing anywhere from an internal data center, to the cloud to even employee mobile devices, few IT staffers have the breadth and depth of expertise to ensure it all stays secure. Consequently, security is divvied up among several staffers, none of whom have the bandwidth to do the job right. MSSPs, on the other hand, can invest in a variety of staffers, each with their own specific expertise, certifications and toolsets; and leverage them across multiple clients, ensuring all receive the benefits of deep security expertise.
  • Cost savings: Instead of incurring expenses in the security tools, infrastructure and human resources necessary to keep a multi-faceted digital business secure, many SMBs are realizing the cost savings of outsourcing security tasks such as pen-testing, threat intelligence and log monitoring. Paying for these capabilities as a subscription enables you to do more with less.
  • Quick time-to-market: Getting a new data center or IT initiative off the ground is hard enough without first becoming an expert in securing the new infrastructure and applications. Good MSSPs help ensure new initiatives get up running fast without sacrificing security.

Still, organizations must realize that not all MSSPs are created equal. To ensure the MSSP you choose is up to the task, make sure your MSSP has the right:

  • Industry expertise: Outsourcing something as critical as security requires a partner that not only knows security but also the specific threats facing you, your industry and applications. Choosing an MSSP with expertise in your industry ensures you won’t get stuck with plain vanilla capabilities.
  • Collaborative mindset: No one knows your network like you do. Ensure you put the right processes and communications channels in place to keep your MSSP up to speed on what “normal” looks like so it has the context it needs to evaluate alerts quickly and effectively. Ensure it knows which applications and business units are most sensitive, and update this data over time, so it can dial up or back security appropriately.
  • Accountability: Confirm whether the MSSP you contract with is the same entity providing the work. Unfortunately, many MSSPs have been known to chase profits by signing up new customers and then offloading the job to third parties. All too often, critical tasks are passed off to an offshore company with little insight into your business or priorities. You’re stuck dealing with a middleman — leaving you less, not more, secure.

neteffect technologies can help you navigate the pros and cons of technology and security outsourcing. Call us at 704-688-7170 or visit our website.

How to Find the VoIP Solution that’s Perfect for Your Business

Written by neteffect technologies. Posted in Uncategorized


b2ap3_thumbnail_voip_for_your_business_400.jpgWhen it comes to business communications technology, you don’t want to be caught using technology that’s outdated. Thanks to the innovations afforded to your company by Voice over Internet Protocol (VoIP), you can have access to lots of game-changing telephone features that blow traditional phone systems out of the water. Has your business switched to the VoIP advantage?

VoIP provides businesses with a wide array of phone features, so much so that it can feel overwhelming if you’re new to VoIP. Knowing which features will best enhance your company’s operations is a conversation worth having with a knowledgeable VoIP provider like COMPANYNAME. And unlike working with a multi-national phone company that only views your business as an account number, we’ll take the time to really understand the needs of your SMB because we’re a small business serving AREASERVED, just like you.

VoIP is a communication solution designed for business, which means that its features are scalable and delivered to you in one affordable package. The flexibility offered to your company by VoIP is a nice advantage over being locked into a phone package from a traditional landline company where you may end up paying for more features than what you really need. This billing waste is in addition to paying for long distance phone calls–an age-old expense that VoIP removes from your plate.

Here are some considerations for you to think about when it comes to implementing new VoIP features for your business.

  • Do you have a remote team that you frequently meet with? You will want to make sure to get a robust video conferencing package.
  • Do you travel a lot? You will want an integration for VoIP with your mobile device.
  • What kind of growth is your company expecting to see in the next one or even five years? It’s important that you implement a VoIP system that’s designed to grow with your business, instead of one that gets in the way. COMPANYNAME can assess this technology need for you with our IT roadmap.
  • How much bandwidth do you currently have available? Before signing up for a VoIP package, it’s important to assess your company’s Internet connection so that you’ll have enough bandwidth to operate all of your amazing new VoIP features. COMPANYNAME can check on this for you with your Internet Service Provider.
  • Does your network have an Uninterrupted Power Supply (UPS)? One difference between VoIP, which piggybacks off your company’s IT infrastructure using your Internet connection, and traditional phone systems is that landlines still give the caller the ability to use their phone even when the power goes out. For VoIP, you will want to have a backup power system in place like a UPS so that you won’t miss any calls if the power goes out.
  • Do you have time to manage an in-house VoIP system for your company? When it comes to VoIP, either you can host and manage everything in-house, or we can host it for you offsite where system maintenance is out of sight, out of mind, and off your plate. There are advantages that come with each option. COMPANYNAME can talk you through each of these and set you up with a VoIP solution that’s most advantageous for your business.

Transitioning your business to VoIP is a major deal when it comes to enhancing your company’s communications possibilities, but it doesn’t have to be a difficult move if you have a knowledgeable IT expert like COMPANYNAME walking you through the process. Call us today at PHONENUMBER to get the lowdown on all the money-saving benefits of VoIP.

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