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Telecom: What You Should Look for When Considering a Hosted Solution

Written by neteffect technologies. Posted in netCare

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b2ap3_thumbnail_telecom-blog-sq.jpgThe communications industry is loaded with TLAs (three letter acronyms), FLAs (four letter acronyms) and a variety of “buzz” words. The most popular “buzz” words today in technology and telecom (are the technology and telecom worlds really different?) are “cloud” and “hosted”, which mean different things to different businesses. Many professionals associate these terms with popular data center solutions: such as “hosted” servers, “cloud” storage, etc., but where else are these terms utilized?

Let’s take a moment to explore “hosted” and “cloud” as it relates to telecom solutions and what the features and benefits are for certain businesses. To be clear, these are not “one-size, fits all” solutions for everyone (on premise systems are still viable options as well).

What do “hosted” / “cloud” solutions look like?

  • For the purpose of this blog, we’ll focus on “hosted” telecom systems. “Hosted” (sometimes referred to as “public cloud”) solutions are installed in highly available, redundant data centers which provide reliable environments. Simple deployments for single site businesses requiring basic features can be installed in a “shared” environment, where many of these businesses utilize a single (virtual) server instance, keeping costs lower. Those businesses which require multi-site deployments and/or call center functionality may require a private, “dedicated” (virtual) server environment.
  • Similar to data center solutions, businesses can also install their telecom solutions in a “private cloud” environment, where they buy all the equipment and “host” their own multi-site, “cloud” system.

What makes these solutions a good option?

  • “Big” system features (such as mobile extensions, desktop call control applications, voice mail and email integration, etc.) that were once only accessible to larger organizations are now affordable to the enterprise and SMB markets.
  • Businesses need not be concerned about the upkeep of system software versions, server upgrades and application upgrades; these items become the responsibility of the provider.
  • In some cases, the provider will include managed services for customer needed changes and maintenance to their environment.
  • The solutions are provided in short-term contracts, so as technology changes, businesses can be nimble and competitive.
  • From financial perspective, telephone systems are now Operational Expenses (OpEx) instead of Capital Expenditures (CapEx).

What other considerations are there?

  • In many cases phone calls are delivered on SIP trunks via an internet circuit. “Traditional” phone lines can be utilized, however a device may need to be purchased for conversion.
  • A business grade internet circuit with appropriate bandwidth is required. The biggest mistake incurred by many businesses looking to purely cut costs is to buy the “cheapest” solution and install it on an inferior internet connection. A VoIP readiness test is available and should be run prior to installation to ensure call quality. Otherwise, phone calls will sound “choppy” and potentially disconnect.
  • Compatible VoIP phones need to be purchased as part of the upfront costs.
  • The internal local area network (LAN) needs to support VoIP which in many cases means virtual local area network (VLAN) capability and Quality of Service (QoS). Power-over-Ethernet (PoE) is a plus so that each phone would not require an optional power supply.

How are the solutions priced?

  • It is believed that moving to a “hosted” solution will result in lower costs. Sometimes that is the case, but not always. The most reliable solutions are deployed on private (virtual) servers which incur additional costs for these dedicated environments.

There are monthly costs for servers and server licensing (whether “shared” or “dedicated”), per user license costs and SIP trunk costs (with usage). There are additional nominal costs for direct phone numbers, toll free numbers, directory listings, etc.

neteffect technologies can assist you in weighing your telecom options factoring in your budget and providing an unbiased needs assessment because we act as technology agnostic consultants. Whether you need on-premise and/or “hosted” / “cloud” solutions from multiple vendors, we’ll match your requirement to the appropriate solution.

neteffect technologies partners with Kaminario

Written by neteffect technologies. Posted in netCare

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b2ap3_thumbnail_kaminario-400x400-300x300.jpgFlash storage may be new and confusing with worries like cost and flash lifespan, not to mention the variety of product approaches, form factors, and vendors. IT challenges surface at fast and furious rates. With IT challenges are new and innovative solutions.  If time is money, continue reading.

Partnering with a leading flash storage company has its benefits and neteffect technologies is proud to expand its relationship with Kaminario, a Massachusetts-based company named a Visionary in Gartner’s “2015 Magic Quadrant for Solid-State Arrays” (http://kaminario.com/blog/press-releases/kaminario-named-visionary-gartners-2015-magic-quadrant-solid-state-arrays/). neteffect technologies is committed to partnerships that are equally vested in providing its mid-size and enterprise clients with the most innovative and revolutionary technology. Kaminario is a perfect partner in this case with the price per gigabyte continuing to fall. Partnering together, neteffect and Kaminario are delivering unparalleled cost efficiencies with an average price of $2/GB.

A new niche at the performance end of the market has been opened, offering hyper-performance data storage. Considered the most cost-effective, no-compromise storage, the flash storage offerings by Kaminario offer consistent and predictable performance and support for physical and virtual mixed workload environments.

Kaminario introduced its latest version of K2, the fifth generation of its all-flash data storage. The K2 has received a long line of endorsements and awards since its inception in 2012. Benefiting from the most modern flash SSD capabilities, the K2 has been built from the ground up, featuring true scale-out and scale-up architecture allowing organizations to grow capacity and performance based on their needs.

neteffect technologies is in the business of providing its clients with unsurpassed products and services and that continues through its partnership with Kaminario. When a few TB of data is required for real-time business intelligence, stock trading, or mission-critical support is necessary, weigh your options by talking with the seasoned professionals at neteffect technologies.

How to Find the VoIP Solution that’s Perfect for Your Business

Written by neteffect technologies. Posted in Uncategorized

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b2ap3_thumbnail_voip_for_your_business_400.jpgWhen it comes to business communications technology, you don’t want to be caught using technology that’s outdated. Thanks to the innovations afforded to your company by Voice over Internet Protocol (VoIP), you can have access to lots of game-changing telephone features that blow traditional phone systems out of the water. Has your business switched to the VoIP advantage?

VoIP provides businesses with a wide array of phone features, so much so that it can feel overwhelming if you’re new to VoIP. Knowing which features will best enhance your company’s operations is a conversation worth having with a knowledgeable VoIP provider like COMPANYNAME. And unlike working with a multi-national phone company that only views your business as an account number, we’ll take the time to really understand the needs of your SMB because we’re a small business serving AREASERVED, just like you.

VoIP is a communication solution designed for business, which means that its features are scalable and delivered to you in one affordable package. The flexibility offered to your company by VoIP is a nice advantage over being locked into a phone package from a traditional landline company where you may end up paying for more features than what you really need. This billing waste is in addition to paying for long distance phone calls–an age-old expense that VoIP removes from your plate.

Here are some considerations for you to think about when it comes to implementing new VoIP features for your business.

  • Do you have a remote team that you frequently meet with? You will want to make sure to get a robust video conferencing package.
  • Do you travel a lot? You will want an integration for VoIP with your mobile device.
  • What kind of growth is your company expecting to see in the next one or even five years? It’s important that you implement a VoIP system that’s designed to grow with your business, instead of one that gets in the way. COMPANYNAME can assess this technology need for you with our IT roadmap.
  • How much bandwidth do you currently have available? Before signing up for a VoIP package, it’s important to assess your company’s Internet connection so that you’ll have enough bandwidth to operate all of your amazing new VoIP features. COMPANYNAME can check on this for you with your Internet Service Provider.
  • Does your network have an Uninterrupted Power Supply (UPS)? One difference between VoIP, which piggybacks off your company’s IT infrastructure using your Internet connection, and traditional phone systems is that landlines still give the caller the ability to use their phone even when the power goes out. For VoIP, you will want to have a backup power system in place like a UPS so that you won’t miss any calls if the power goes out.
  • Do you have time to manage an in-house VoIP system for your company? When it comes to VoIP, either you can host and manage everything in-house, or we can host it for you offsite where system maintenance is out of sight, out of mind, and off your plate. There are advantages that come with each option. COMPANYNAME can talk you through each of these and set you up with a VoIP solution that’s most advantageous for your business.

Transitioning your business to VoIP is a major deal when it comes to enhancing your company’s communications possibilities, but it doesn’t have to be a difficult move if you have a knowledgeable IT expert like COMPANYNAME walking you through the process. Call us today at PHONENUMBER to get the lowdown on all the money-saving benefits of VoIP.

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