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Is Your In-House IT Staff Recharging While On Vacation

Written by neteffect technologies. Posted in netCare

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Work On Holiday smallIn 2013, a survey conducted by TEKsystems indicated that 67% of IT workers are interrupted on their work vacations because of work-related IT issues. Businesses who are that reliant upon an IT worker need to reexamine how their operations are run on a daily basis. There is a need for businesses to function without this all-important IT worker. The problem is, according to that same survey, that 80% of those companies made no arrangements to compensate for that vacationing IT worker. That is the real issue.

It is also not uncommon. IT technicians are called quite often when they are not at work. Many businesses expect their IT techs to be available around the clock and multiple surveys revealed that the number of businesses with that expectation are on the rise every year. The reality is that it’s not fair to that IT worker, nor is it conducive to a business to be so reliant on one person.

Advanced technology makes it easy for businesses to contact their IT specialists. All it takes is the push of a button. So there is virtually no escaping the grind of a workweek that never seems to end for IT professionals, especially those at a senior level.

Every employee needs some down time to recharge their batteries and escape the pressing demands of work. Good managers recognize this fact and emphasize the importance of rest. Rest without interruption also enables employees to function more efficiently when they do return to work. Businesses should want all of their employees to function that way. So when it comes time to give an IT tech some well-deserved time off, there is a need to make sure that its business as usual at the office.

That is where neteffect technologies steps in to help. Outsourcing a company’s IT functions to neteffect technologies enables daily operations to run smoothly. Then, IT workers can actually enjoy some real time off. And if there are any issues, neteffect technologies will provide a solution. Routine maintenance, updates, backups and virus scans all fall into the capable hands of neteffect technologies.

Provide your IT technicians with some peace and quiet by calling neteffect technologies at 704-504-9040.

 

Google Fiber’s Progress in Charlotte

Written by neteffect technologies. Posted in netCare

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charlotte ncGoogle Fiber is improving cities from within and now Charlotte has joined that list of cities. Google Fiber is an actual on-site location service that brings cable television and broadband Internet directly to subscribers.

The first city to introduce this service was Kansas City and since that introduction in 2012, Google Fiber has broadened its reach to several other cities, including Charlotte.

The service is also available to more than just residential homes. Now, Charlotte area landlords have the option of bringing Google Fiber into their multi-unit dwellings. However, property owners must take the necessary steps to make their structures fiber ready. Businesses can also benefit from Google Fiber, which brings more adaptability.

There is no sign of technology slowing down and it is imperative for businesses to stay up to date. Companies need to utilize the most prominent bandwidth and Google Fiber far exceeds ordinary bandwidth by a speed of 100 times faster. There is also no sign that Google Fiber will slow down anytime soon as its bandwidth is only expected to increase in speed.

The Google Fiber service is provided via small huts, which have been leased throughout the city of Charlotte. Every hut has the capability of bringing service to homes within 30 miles. The service can also be provided to more than 20,000 homes directly from one of those huts.

While this may seem like a new concept to some, Google has stayed one step ahead by introducing a sort-of help service to new vendors who have made the switch to Google Fiber. This has been labeled the Google Fiber Academy, with the first one opening up in Atlanta. It is yet another way for Google to maintain customer satisfaction, which could spell trouble down the line for its competitors

Charlotte was not chosen by accident as it has a tech community which is very open to new and innovative ways to expand tech capabilities into the next generation. It was early in 2015 when Google announced that it had indeed selected Charlotte to become one of its ‘fiber cities.’

Reasons for Charlotte qualifying as a ‘fiber city’ include the continuous growth the city has shown over the past decade and its reputation as being a city that is very focused on business. Furthermore, seven Fortune 500 companies are based out of Charlotte.

Charlotte’s process of obtaining permits also fit right in with Google’s agenda as there is no need to take extraordinary lengths to securing the necessary permitting. That helped moved the process along and provided one more reason why Charlotte would make an ideal fiber city.

There is more room for creativity and launchability with Google Fiber. With more gigabit size and faster speeds, the way of the future for business in Charlotte is expected to run through Google Fiber.

neteffect technologies can help your business stay ahead of the game with the latest in managed IT services. No matter what kind of IT solutions or services you need, neteffect technologies has an answer for you.

Telecom: What You Should Look for When Considering a Hosted Solution

Written by neteffect technologies. Posted in netCare

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b2ap3_thumbnail_telecom-blog-sq.jpgThe communications industry is loaded with TLAs (three letter acronyms), FLAs (four letter acronyms) and a variety of “buzz” words. The most popular “buzz” words today in technology and telecom (are the technology and telecom worlds really different?) are “cloud” and “hosted”, which mean different things to different businesses. Many professionals associate these terms with popular data center solutions: such as “hosted” servers, “cloud” storage, etc., but where else are these terms utilized?

Let’s take a moment to explore “hosted” and “cloud” as it relates to telecom solutions and what the features and benefits are for certain businesses. To be clear, these are not “one-size, fits all” solutions for everyone (on premise systems are still viable options as well).

What do “hosted” / “cloud” solutions look like?

  • For the purpose of this blog, we’ll focus on “hosted” telecom systems. “Hosted” (sometimes referred to as “public cloud”) solutions are installed in highly available, redundant data centers which provide reliable environments. Simple deployments for single site businesses requiring basic features can be installed in a “shared” environment, where many of these businesses utilize a single (virtual) server instance, keeping costs lower. Those businesses which require multi-site deployments and/or call center functionality may require a private, “dedicated” (virtual) server environment.
  • Similar to data center solutions, businesses can also install their telecom solutions in a “private cloud” environment, where they buy all the equipment and “host” their own multi-site, “cloud” system.

What makes these solutions a good option?

  • “Big” system features (such as mobile extensions, desktop call control applications, voice mail and email integration, etc.) that were once only accessible to larger organizations are now affordable to the enterprise and SMB markets.
  • Businesses need not be concerned about the upkeep of system software versions, server upgrades and application upgrades; these items become the responsibility of the provider.
  • In some cases, the provider will include managed services for customer needed changes and maintenance to their environment.
  • The solutions are provided in short-term contracts, so as technology changes, businesses can be nimble and competitive.
  • From financial perspective, telephone systems are now Operational Expenses (OpEx) instead of Capital Expenditures (CapEx).

What other considerations are there?

  • In many cases phone calls are delivered on SIP trunks via an internet circuit. “Traditional” phone lines can be utilized, however a device may need to be purchased for conversion.
  • A business grade internet circuit with appropriate bandwidth is required. The biggest mistake incurred by many businesses looking to purely cut costs is to buy the “cheapest” solution and install it on an inferior internet connection. A VoIP readiness test is available and should be run prior to installation to ensure call quality. Otherwise, phone calls will sound “choppy” and potentially disconnect.
  • Compatible VoIP phones need to be purchased as part of the upfront costs.
  • The internal local area network (LAN) needs to support VoIP which in many cases means virtual local area network (VLAN) capability and Quality of Service (QoS). Power-over-Ethernet (PoE) is a plus so that each phone would not require an optional power supply.

How are the solutions priced?

  • It is believed that moving to a “hosted” solution will result in lower costs. Sometimes that is the case, but not always. The most reliable solutions are deployed on private (virtual) servers which incur additional costs for these dedicated environments.

There are monthly costs for servers and server licensing (whether “shared” or “dedicated”), per user license costs and SIP trunk costs (with usage). There are additional nominal costs for direct phone numbers, toll free numbers, directory listings, etc.

neteffect technologies can assist you in weighing your telecom options factoring in your budget and providing an unbiased needs assessment because we act as technology agnostic consultants. Whether you need on-premise and/or “hosted” / “cloud” solutions from multiple vendors, we’ll match your requirement to the appropriate solution.

neteffect technologies partners with Kaminario

Written by neteffect technologies. Posted in netCare

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b2ap3_thumbnail_kaminario-400x400-300x300.jpgFlash storage may be new and confusing with worries like cost and flash lifespan, not to mention the variety of product approaches, form factors, and vendors. IT challenges surface at fast and furious rates. With IT challenges are new and innovative solutions.  If time is money, continue reading.

Partnering with a leading flash storage company has its benefits and neteffect technologies is proud to expand its relationship with Kaminario, a Massachusetts-based company named a Visionary in Gartner’s “2015 Magic Quadrant for Solid-State Arrays” (http://kaminario.com/blog/press-releases/kaminario-named-visionary-gartners-2015-magic-quadrant-solid-state-arrays/). neteffect technologies is committed to partnerships that are equally vested in providing its mid-size and enterprise clients with the most innovative and revolutionary technology. Kaminario is a perfect partner in this case with the price per gigabyte continuing to fall. Partnering together, neteffect and Kaminario are delivering unparalleled cost efficiencies with an average price of $2/GB.

A new niche at the performance end of the market has been opened, offering hyper-performance data storage. Considered the most cost-effective, no-compromise storage, the flash storage offerings by Kaminario offer consistent and predictable performance and support for physical and virtual mixed workload environments.

Kaminario introduced its latest version of K2, the fifth generation of its all-flash data storage. The K2 has received a long line of endorsements and awards since its inception in 2012. Benefiting from the most modern flash SSD capabilities, the K2 has been built from the ground up, featuring true scale-out and scale-up architecture allowing organizations to grow capacity and performance based on their needs.

neteffect technologies is in the business of providing its clients with unsurpassed products and services and that continues through its partnership with Kaminario. When a few TB of data is required for real-time business intelligence, stock trading, or mission-critical support is necessary, weigh your options by talking with the seasoned professionals at neteffect technologies.

How to Find the VoIP Solution that’s Perfect for Your Business

Written by neteffect technologies. Posted in Technology

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b2ap3_thumbnail_voip_for_your_business_400.jpgWhen it comes to business communications technology, you don’t want to be caught using technology that’s outdated. Thanks to the innovations afforded to your company by Voice over Internet Protocol (VoIP), you can have access to lots of game-changing telephone features that blow traditional phone systems out of the water. Has your business switched to the VoIP advantage?

VoIP provides businesses with a wide array of phone features, so much so that it can feel overwhelming if you’re new to VoIP. Knowing which features will best enhance your company’s operations is a conversation worth having with a knowledgeable VoIP provider like COMPANYNAME. And unlike working with a multi-national phone company that only views your business as an account number, we’ll take the time to really understand the needs of your SMB because we’re a small business serving AREASERVED, just like you.

VoIP is a communication solution designed for business, which means that its features are scalable and delivered to you in one affordable package. The flexibility offered to your company by VoIP is a nice advantage over being locked into a phone package from a traditional landline company where you may end up paying for more features than what you really need. This billing waste is in addition to paying for long distance phone calls–an age-old expense that VoIP removes from your plate.

Here are some considerations for you to think about when it comes to implementing new VoIP features for your business.

  • Do you have a remote team that you frequently meet with? You will want to make sure to get a robust video conferencing package.
  • Do you travel a lot? You will want an integration for VoIP with your mobile device.
  • What kind of growth is your company expecting to see in the next one or even five years? It’s important that you implement a VoIP system that’s designed to grow with your business, instead of one that gets in the way. COMPANYNAME can assess this technology need for you with our IT roadmap.
  • How much bandwidth do you currently have available? Before signing up for a VoIP package, it’s important to assess your company’s Internet connection so that you’ll have enough bandwidth to operate all of your amazing new VoIP features. COMPANYNAME can check on this for you with your Internet Service Provider.
  • Does your network have an Uninterrupted Power Supply (UPS)? One difference between VoIP, which piggybacks off your company’s IT infrastructure using your Internet connection, and traditional phone systems is that landlines still give the caller the ability to use their phone even when the power goes out. For VoIP, you will want to have a backup power system in place like a UPS so that you won’t miss any calls if the power goes out.
  • Do you have time to manage an in-house VoIP system for your company? When it comes to VoIP, either you can host and manage everything in-house, or we can host it for you offsite where system maintenance is out of sight, out of mind, and off your plate. There are advantages that come with each option. COMPANYNAME can talk you through each of these and set you up with a VoIP solution that’s most advantageous for your business.

Transitioning your business to VoIP is a major deal when it comes to enhancing your company’s communications possibilities, but it doesn’t have to be a difficult move if you have a knowledgeable IT expert like COMPANYNAME walking you through the process. Call us today at PHONENUMBER to get the lowdown on all the money-saving benefits of VoIP.

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