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IT Department: Internal, Outsourced, or Hybrid. Which is best?

Written by Beth Wallace. Posted in Cloud

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b2ap3_thumbnail_choosing_which_cloud_is_right_400.jpgResearch has shown that technology budgets are allocated for activities that keep the infrastructure running. Efficiency and improvements are considered less important than up-time. We firmly invest ourselves in keeping systems running optimally through proactive monitoring.

Because of our proactive approach, we keep issues at bay before your business could be affected, keeping infrastructure up and running providing efficiencies and improvements positively affecting the bottom line.

Internal: Is having an Internal IT Department the best option for your business?

Outsourcing: Is outsourcing a better solution?

Hybrid: Perhaps a hybrid, augmenting your Internal IT department on an as-needed basis?

It’s no secret that IT departments are being asked to do more with fewer resources. 

Perhaps having an Internal IT department makes the most sense for your business, as long as your support is proactive. Gone are the days of reactive support however; waiting for something to break is not smart business. There’s no excuse with technology integrated into daily business operations when technology resources are plentiful and you have a staff of diversely trained engineers.

Don’t like the after-hours or weekend calls, there seem to be limited resources, or you have projects that fall outside the scope of your daily capacity? Outsourcing provides access to additional resources and the cost is usually less. The latest tools are employed on your behalf, and you’re able to budget your IT expenditures with Flat-Fee IT costs. Capital costs are replaced with Operational for lots of businesses, and they are enabled to get out of purchasing and replacing hardware and software by taking advantage of Hardware-as-a-Service Software-as-a-Service programs. Keeping up with licensing and inventory is also a thing of the past as these services are outsourced.

Sometimes companies have IT Managers that are overwhelmed and appreciate the availability of being able to outsource functions, but not the entire operation. Help desk can be outsourced and everything else maintained in-house, or help desk can stay in-house and projects are outsourced. Regardless of the situation at hand, an outsourced solution is available while maintaining control.

neteffect technologies works with businesses to determine how best to add expertise without adding head count. Call us today at 704-688-7156.

neteffect technologies; one of the fastest growing IT companies in the U.S.

Written by Beth Wallace. Posted in Company News

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b2ap3_thumbnail_SMB500-logo-300x300.jpgneteffect technologies has recently been recognized as one of the fastest growing IT companies in the U.S. The public recognition came courtesy of Ingram Micro, which puts together a list of 500 top IT companies, much like the Fortune 500 for businesses. Ingram Micro actually checked in at No.62 on the 2015 Fortune 500 list.

 In response to the growing demand of the IT industry, Ingram Micro has been putting out a list of the top 500 companies that exhibit an above average performance. That performance includes companies that display the best business practices, business needs, and identification of growing trends.

neteffect technologies continues to exhibit all those qualities and is proud to be included on such a prestigious list. Ingram Micro has set the barometer for success and many IT companies strive to meet the high demands set by the SMB 500. Ingram Micro has also received their share of awards in the past, which include being one of Fortune Magazine’s most admired companies in the world.

One of the reasons neteffect technologies was able to join the SMB 500 list was because of the wide variety of solutions it provides to its clients. The high level of cloud services are just a starting point as customers can also expect to receive exemplary telecom services as well. Quality performance and customer service are a big part of neteffect technologies’ recipe for success.

It is important to be recognized among the industry’s best and that has been the mission since day one at neteffect technologies. The company was started in 1991 as a way to help leverage business technology in an ever-growing market. Joining the Micro SMB 500 is a way of showcasing how far neteffect technologies have come since their inception.

New programs are also in the works to push the standards even higher at neteffect technologies. Everything that encompasses success in the IT world is included in the vast repertoire offered by one of the world’s fastest growing IT companies.

The neteffect technologies family would like to extend an offer of gratitude to all of its employees as it is a truly a team effort that leads to such a prestigious distinction. The careful selection of qualified employees continues to pay dividends across the board. neteffect technologies remains just as proud of its employees as it does of its inclusion in the Micro SMB 500.

neteffect technologies recognized with Patriot Awards

Written by Beth Wallace. Posted in Company News

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b2ap3_thumbnail_PatriotAward_Blog_Image.jpg neteffect technologies is more than just a company that provides computer and network solutions. It is also a company that recognizes the importance of patriotism and service. Two proud members of the neteffect technologies family were recent recipients of The Patriot Award, which provides one more example of why the company continues to be so well received.

 

The Patriot Award was created by the ESGR (Employer Support of the Guard and Reserve) to recognize company employers who go beyond the range of normal duties to meet the needs of their employees currently serving in the National Guard or Reserve units. That means adjusting work schedules to be flexible while also granting time off so that National Guard members and reservists can complete their deployment demands.

Marine National Guard member Andrew Kush did his country proud with his military service. Kush also served as an engineer for neteffect technologies while also a part of his Marine National Guard unit. During his time of employment at neteffect technologies, he benefitted a great deal from the assistance and understanding of his employers. It was for that reason that Kush opted to do something to repay that helpful assistance and understanding.

Kush pointed out two neteffect technologies members who made a difference during the time he spent with the company. Those individuals were neteffect technologies owner David Wollenhaupt and Operations Manager Brian Ferguson. As a result, Wollenhaupt and Ferguson were presented with their Patriot Awards by Steve O’Brien, the Area Chair of the North Carolina ESGR.

The option of nominating supervisors for the prestigious Patriot Award falls entirely on employees. Reservists and Guardsmen are taught to use sound judgement in every part of the decision making progress, both at work and in the field. That is another reason why these recent awards were accepted with great pride and honor. The entire neteffect technologies family holds them in very high regard.

These awards are indicative of how the daily operations are conducted at neteffect technologies. Employees are more than just workers who are assigned a set of daily tasks. They are important people who are responsible for the rapid growth of the company. neteffect technologies family is also proud of its employees who serve this great country. Efforts continue to be made to recognize all employees for their hard work, perseverance and dedication as they are truly the heart on soul of neteffect technologies.

Cloud-based Network Security Offers Flexibility

Written by Beth Wallace. Posted in netCare

When considering network and computing infrastructure security for your business, you don’t usually think about about alternative routes of delivery for these solutions; and especially don’t consider that this technology is available without the traditional appliance. Now, comprehensive security solutions for your network, server, and end-user is available as a service, in the cloud.

As more and more businesses are gravitating toward cloud computing in an effort to gain greater computing flexibility and see lower upfront computing costs, IT professionals are considering outsourcing their network security to the cloud for a flat, monthly rate. In order to know if cloud-based security is right for your organization, it requires a full assessment of the security requirements and needs of your business; and your computing capabilities.

COMPANYNAME is the AREASERVED leader in IT-related services and support that can present your organization with all types of cloud-based hosted options that present a business like yours substantial value. Considering pushing your security protocols to the cloud is a big step, but it’s possible. In order to get the best solution for your company you will have to weigh your needs vs. the delivery method.

SECaaS as an Option for Business
The first thing you’ll have to know about a Security as a Service solution is how it’s delivered. As with many other Software as a Service (SaaS) offerings the SECaaS interface is hosted in the provider’s data centers and delivered to you through the Internet. This delivery model ensures that you only pay for the solutions you need. This drives down costs and improves operational efficiency since the solutions allow you to forgo the management of your vendors and software licenses.

Another benefit for businesses is that it offers computing options. Security as a Service allows companies that have chosen to virtualize and maintain a complete hosted infrastructure in the cloud the same bulletproof security as having the Unified Threat Management Appliance connected to your network. This saves on the total cost of capital computing expenditures and presents interesting financing options that are attractive to small and mid-sized businesses.
N
ext, consider how this cloud-based security system compares to more traditional IT security solutions. These hosted security solutions don’t just deal in antivirus and firewall capabilities. They also include options that most small businesses have trouble with, such as identity management, data protection, event monitoring, and of course, traditional network vulnerability issues that were the impetus for enacting computer security in the first place.

At COMPANYNAME, we understand that businesses are subject to all kinds of nefarious events, such as spam, malware, and phishing attacks, and are constantly looking for the best security solutions without breaking the bank on their IT budget. Cloud-based security solutions could be a great option for your business with its combination of functionality and flexibility. Our experienced technicians can assess your situation and create a solution that has the profitability of your organization in mind. Call COMPANYNAME today at PHONENUMBER.

 

By the Numbers: A Look at The Cost of Downtime

Written by Beth Wallace. Posted in Tech Industry News

If your business has never experienced a major computer problem, then it’s easy to underestimate just how damaging downtime can be. This conclusion can be drawn from a recent survey of small business owners, where 65% estimated they would only lose $500 if their company’s network went down for a day. In reality, downtime is much more costly than $500.

The same study goes on to find that 20% of small businesses have a major IT accident resulting in downtime every five years; and of the small businesses that are hit with a major disaster, 40% will close for good. All of these statistics show us the danger of underestimating downtime. 87% of small business owners that believe they are somehow immune to a catastrophic disaster.

An IT disaster resulting in costly downtown and data loss can strike a business of any size and come from multiple sources that are uncontrollable, like hardware failure, a hacker attack, human error, and more. Additionally, downtime is more costly than what many would suppose it to be because it does more than result in a loss of revenue. Downtime will hurt your bottom line in other ways like the loss of productivity, damage control to make up for the lost time, repair expenses, and more.

Take for example a downtime situation experienced by Amazon for only two hours in June of 2008, it’s estimated that Amazon lost $30,000 a minute during this outage. Nowadays, Amazon’s revenues are three times what they were in 2008, which would put them close to losing $100k a minute if they experienced downtime today.

In another recent study, this one by CA Technologies, 200 companies across North America and Europe were looked at in order to determine the cost of downtime incurred from an IT outage. Of these 200 (large) companies, it was discovered that $26.5 billion in revenue was lost each year, which comes out to a $150,000 annual hit for each business. This study also discovered that IT outages are frequent, lengthy, and can do more than cause monetary damage. A loss incurred from downtime also hurts a company’s reputation, the morale of the staff, and customer loyalty.

The cost of downtime will be different for every business. One thing every company has in common is that experiencing downtime caused by an IT outage will put an organization at serious risk of going out of business. Here are two formulas you can use to calculate the cost of downtime for your business:

The first downtime formula determines loss of sales:
Yearly Revenue/Business Hours x IT Impact to Sales % = Lost Sales

The second downtime formula factors loss of employee productivity:
Employees Affected x Average Employee Cost Per Hour x Average % Affected by IT = Lost Productivity

After determining the cost of downtime for your company, you may be shocked to see how expensive it would be to just lose one day of business to an IT problem. If you don’t have a downtime solution in place because you didn’t see the need, then you’re not alone. In the CA Technologies study, it was revealed that “56% of enterprises in North America and 30% in Europe don’t have a formal and comprehensive disaster recovery policy.”

Downtime can be devastating to a business. The best way to prevent downtime is to have a reliable business continuity plan in place that will keep your operations up and running, even in the event of a major disaster. COMPANYNAME can protect your business from downtime with our Backup and Disaster Recovery (BDR) solution. BDR continuously backs up your data throughout the workday to an offsite data center. BDR can also virtualize your network in the event of a disaster, meaning that your business won’t have to suffer through one expensive minute of downtime!

To learn more about BDR, and to have COMPANYNAME help your organization draw up its own business continuity plan, call us today at PHONENUMBER.

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